Shipping policy
Shipping Policy
1. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be extended during holidays or promotional periods.
2. Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We offer various shipping options for you to choose from.
3. Shipping Carriers
We partner with reliable carriers to ensure the safe and timely delivery of your orders. Carriers may include but are not limited to [List of carriers, e.g., USPS, FedEx, UPS].
4. Estimated Delivery Times
The estimated delivery time varies depending on your location and the shipping method selected. You can find the estimated delivery time at checkout.
5. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking information.
7. Customs and Import Taxes
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
8. Lost or Stolen Packages
In the rare event that your package is lost or stolen, please contact us immediately. We will work with the carrier to locate your package or provide a suitable resolution.
9. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
10. Shipping Policy Changes
We reserve the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting to our website.